OSOM Solutions was created to meet the need
of clients that require a higher level of quality service and
professional attention.
We pride
ourselves on the strength of relationships with our clients
and the level of trust that we share with our clients. In a time
of mass markets, commodity call centers and overseas outsourcing,
OSOM Solutions still believes that service is based on relationships
and
performance. We believe that sometimes a hand shake
and face to face meeting is the only way to do business.
After we understand our
client's
problems, we have no choice but to give them an OSOM solution.
"When you are looking for the best, most trustworthy
and easiest IT support, OSOM is the only place you need to
go. They not only
fix the problem, but they fix it without making you feel
like an idiot or all that razzle dazzle techie lingo! OSOM
is definitely
AWESOME! Thank you for taking my headaches away."
P. Whitecotton
- Air
Treatment Company
"OSOM Solutions provides the DCMSA with outstanding security
service. Prior to OSOM, our computers were slow and unresponsive
but now they maintain their "right out of the box" performance.
I no longer worry about spyware, viruses, worms or other Internet
threats to our office. OSOM's experience and trustworthiness,
gives me the peace of mind to concentrate on serving my membership
instead of wondering about the latest technologies, exploits,
and threats. As a new user to broadband Internet connection,
I would strongly recommend OSOM's Managed Security Service
as required add-on for a safe network.
The OSOM team is professional and knowledgeable and do more
than fix your problems. They build a trusted relationship that
delivers "awesome" solutions."
Nancy Eckert - Executive Director - DCMSA
"As a non-profit organization, we have a busy office
driven by a higher calling. FCA Lacrosse required a knowledgeable
IT resource but did not have the luxury of being able to
afford full time resources with the proper expertise. Like
many other organizations, we have added technology on piece
by piece without full knowledge of its capability or proper
configuration, just getting it to work. Pieces of equipment
here and there and snarls of wires under every desk. OSOM
Solutions first listened to our needs and then quickly
managed our IT tangle by implementing proper configurations,
documentation and security and backup services. OSOM allows
me to keep my technology out of sight and out of mind while
also allowing me and my team to be productive in ways I
didn't know existed.
With OSOM Solutions, we now have a team of experienced
IT professionals at a fraction of the cost of a new dedicated
employee, we have increased productivity by harnessing
technology we didn't know was available to us and a network
that is performing beautifully. I know that I have an experienced
teammate that I can trust, just a phone call away. While
I am not sure
what an Outlook.GMT.BufferOverflow is or
when
I may
experience
a "catastrophic event", I do know that I don't
have to worry about it."
Sean McNamara - National Director - FCA
Lacrosse
"I would like to say "Thank you" to both
you and [your tech] for your 'prompt attention'
to our broken computer and our need to be up and running
as quickly as
possible. It is very refreshing to find someone who thinks
as we do about
how important it is to keep your business running even
when the computers
don't feel the same way. :) Thanks Again."
Stephanie - Nationwide Insurance
You are indeed 'OSOM'.
J. Turner - Coastal
Building Automation
"As the only IT person for a local restaurant chain,
OSOM Solutions was there to deliver. Having an in-house,
custom built POS using state of the art network configurations,
OSOM Solutions was there to support me in short notice
with outstanding service and optimum performance. Thank
you OSOM Solutions! The name of your company says it
all."
S. Johnson, Director of IT -
Chicken
Out Rotisserie
"We at Downs & Associates, Inc. are not very
computer literate and as a result often wonder exactly
how well
our computer company is doing and if what they do for/to
our systems is in our best interest or theirs.
The monthly maintenance contract structure offered by
OSOM Solutions eliminates that question. Herein lies the
motivating factor for OSOM to be certain our system functions
properly, whereas the hourly repair companies only get
paid when our system is not in order, which to some degree
is a conflict of interest.
The complete & comprehensive service offered by OSOM
is refreshing. Knowing that our computers, offsite backup & phone
system are being professionally maintained by one company
simplifies our issues. OSOM Solutions has been reliable & their
level of customer service excellent. I would recommend
them to any company looking for honest, dependable tech
support."
Brian Downs, President - Downs
and Associates Insurance
"OSOM's anti-SPAM service is a highly effective tool,
screening out the vast majority of unwanted messages, while
tagging suspect messages for efficient local analysis.
In our unique application, which requires us to use voiceband
access,Tomega Communications saves an average of eight
man-hours per week with OSOM's anti-SPAM!"
Warren Liss, CTO - Tomega
Communications