OSOM Solutions was created to meet the need
of clients that require a higher level of quality service and
professional attention.
We pride
ourselves on the strength of relationships with our clients
and the level of trust that we share with our clients. In a time
of mass markets, commodity call centers and overseas outsourcing,
OSOM Solutions still believes that service is based on relationships
and
performance. We believe that sometimes a hand shake
and face to face meeting is the only way to do business.
After we understand our
client's
problems, we have no choice but to give them an OSOM solution.
"When you are looking for the best, most trustworthy
and easiest IT support, OSOM is the only place you need to
go. They not only
fix the problem, but they fix it without making you feel
like an idiot or all that razzle dazzle techie lingo! OSOM
is definitely
AWESOME! Thank you for taking my headaches away."
K. Whitecotton - General Manager
- Air
Treatment Company
Industry: Trade Services
"As an IT Director, with more than 12 years in the
industry, I find staying abreast of all the latest IT trends
challenging and time consuming. OSOM to the rescue! Their
relentless pursuit of IT innovation, IT support, and overall
IT strategy greatly assisted me in migration, planning,
and IT staffing. With constant budget cuts and job roles
increasing, OSOM provided the IT substance in the interim
and will continue to be my right hand in the IT arena.
Their track record for short response time, high quality
customer service, dedicated IT staff, and a sheer awareness
for IT executive making decisions, make them the perfect
IT vendor. What an OSOM compliment to your company!"
Antoinette Sykes, MBA - Director of IT - NucoreVision
Incorporated
An 8a STARS Government Contracting Company
Washington,DC / Lanham, MD
Industry: Government Contractor
"We at Downs & Associates, Inc. are not very
computer literate and as a result often wonder exactly
how well our computer company is doing and if what they
do for/to our systems is in our best interest or theirs.
The monthly maintenance contract structure offered by
OSOM Solutions eliminates that question. Herein lies the
motivating factor for OSOM to be certain our system functions
properly, whereas the hourly repair companies only get
paid when our system is not in order, which to some degree
is a conflict of interest.
The complete & comprehensive service offered by OSOM
is refreshing. Knowing that our computers, offsite backup & phone
system are being professionally maintained by one company
simplifies our issues. OSOM Solutions has been reliable & their
level of customer service excellent. I would recommend
them to any company looking for honest, dependable tech
support."
Brian Downs, President - Downs
and Associates Insurance
Industry: Professional Services
"As the only IT person for a local restaurant chain,
OSOM Solutions was there to deliver. Having an in-house,
custom built POS using state of the art network configurations,
OSOM Solutions was there to support me in short notice
with outstanding service and optimum performance. Thank
you OSOM Solutions! The name of your company says it all."
S. Johnson, Director of IT - Chicken
Out Rotisserie
Industry: Restaurant
"OSOM is truly "AWESOME"! Christian Freedom
International has benefited from the 24/7 service that
has truly been indispensable. Our website, our email communications,
our irreplaceable computer files have all been backed up
and are secure. We have had absolutely NO concern about
computer viruses. OSOM service is as good as it gets. There
is always a competent technician available to answer any
and all questions from OSOM headquarters in Virginia, USA.
CFI endorses OSOM without qualification. Any small business,
medical office, non-profit organization or individual can
benefit from this indispensable service."
Robert W. Sweet, Jr.-
Executive Vice President - Christian
Freedom International
Sault Ste. Marie, Michigan
Industry: Non-Profit
"OSOM Solutions provides the DCMSA with outstanding
security service. Prior to OSOM, our computers were slow
and unresponsive but now they maintain their "right
out of the box" performance. I no longer worry about
spyware, viruses, worms or other Internet threats to our
office. OSOM's experience and trustworthiness, gives me
the peace of mind to concentrate on serving my membership
instead of wondering about the latest technologies, exploits,
and threats. As a new user to broadband Internet connection,
I would strongly recommend OSOM's Managed Security Service
as required add-on for a safe network.
The OSOM team is professional and knowledgeable and do
more than fix your problems. They build a trusted relationship
that delivers "awesome" solutions."
Nancy Eckert - Executive Director - DCMSA
Industry: Non-Profit / Trade Association
"OSOM's anti-SPAM service is a highly effective tool,
screening out the vast majority of unwanted messages, while
tagging suspect messages for efficient local analysis.
In our unique application, which requires us to use voiceband
access,Tomega Communications saves an average of eight
man-hours per week with OSOM's anti-SPAM!"
Warren Liss, CTO - Tomega
Communications
Industry: Consulting
"As a non-profit organization, we have a busy office
driven by a higher calling. FCA Lacrosse required a knowledgeable
IT resource but did not have the luxury of being able to
afford full time resources with the proper expertise. Like
many other organizations, we have added technology on piece
by piece without full knowledge of its capability or proper
configuration, just getting it to work. Pieces of equipment
here and there and snarls of wires under every desk. OSOM
Solutions first listened to our needs and then quickly
managed our IT tangle by implementing proper configurations,
documentation and security and backup services. OSOM allows
me to keep my technology out of sight and out of mind while
also allowing me and my team to be productive in ways I
didn't know existed.
With OSOM Solutions, we now have a team of experienced IT professionals at
a fraction of the cost of a new dedicated employee, we have increased productivity
by harnessing technology we didn't know was available to us and a network that
is performing beautifully. I know that I have an experienced teammate that
I can trust, just a phone call away. While I am not sure what an Outlook.GMT.BufferOverflow
is or when I may experience a "catastrophic event", I do know that
I don't have to worry about it."
Sean McNamara - Vice President SSM- FCA
Lacrosse
Industry: Non-Profit
"I would like to say "Thank you" to both
you and [your tech] for your 'prompt attention' to our
broken computer and our need to be up and running as quickly
as possible. It is very refreshing to find someone who
thinks as we do about how important it is to keep your
business running even when the computers don't feel the
same way. :) Thanks Again."
Stephanie - Nationwide Insurance
Industry: Professional Services
You are indeed 'OSOM'.
J. Turner - Coastal
Building Automation
Industry: Trade Services
© Copyright - OSOM Solutions - McLean, VA
2005