Technology Specialist - Level 1

Description: Technology Specialist - Level 1
Experience Level: 0-5 yrs experience
Salary Range: $28k-35k per year plus benefits
Type: Full Time Only
Status: OPEN

The Technology Specialist is a broadly versed professional that is a great problem solver. The Technology Specialist is able to work alone and rarely needs assistance as he is self-driven to solve problems. He is the guy who likes to save the day and be the go-to guy in difficult situations. Technology Specialists are the front line representatives of OSOM and should be respectful, honest, patient and detail oriented with excellent communication skills. OSOM Solutions is based on a reputation of superior customer service, depth of experience and knowledge and professionalism. The Technology Specialist is the most valuable of positions in creating this outstanding experience. OSOM has long been known as a customer service company of outstanding technology professionals.

The Technology Specialist can handle most any technology and will have or gain the experience to understand all facets of the IT infrastructure to manage. They will be expected to exercise their knowledge in the following areas:

• Windows workstations: 2000, XP Pro, Vista, Mac and Linux preferably
• Windows Servers: 2000, 2003, Active Directory and Domains, DNS, Files, Exchange and File Security
• Networking: Routers, Ethernet, Switches, wiring, wireless and wireless security, TCP/IP (IPv4 and IPv6), VLANs, QoS
• Security: Firewalls, IPS/IDS, VPNs (IPSEC and SSL), Security Policy, Virus Removal, Registry entries and editing
• Internet: DNS, mail, web and standard TCP and UDP port usage
• Computers: General hardware repair and optimization skills
• Telecom: Circuits, PBX and VoIP
• Mobile Devices - cell phones, PDAs, ActiveSync, Blackberry

The Technology Specialist must have a good driving record, be drug free and take personal pride in your work. We don’t do great, only OSOM!

Additional qualities we are looking for are:

1. Career oriented - This is not a short term hire. I am looking for someone who will want to make OSOM home for some time and is willing to invest time for the company's and their own growth.
2. Someone looking to grow technically. There is a lot of technology to get involved with and learn.
3. Someone who has integrity and good character. Character is one of the biggest determinations for new hires. This is a family business serving OSOM clients.
4. Someone with a great personality that will interact daily with clients. This is not a backend job. This is a client-facing position.
5. The candidate should be a great communicator and be able to communicate technical concepts to non technical people as well as be able to interpret non-technical
6. A person who understands team concepts and roles. Candidates with military or team sports background are preferred.
7. A person who loves conquering technical challenges and prides themselves in being the best at what they do.

Submit resumes to careers@osomsolutions.com in PDF format.

Additional . Please indicate in your cover letter how you learned of this career opportunity